Revise this short email message so that it is more direct (deductive approach), clear and concise without eliminating important detail.
Revise this short email message so that it is more direct (deductive approach), clear and concise without eliminating important detail. You must evaluate what is important/relevant, appropriate and necessary.
Also, develop a subject line for the email.
E-mail from a Human Resources Manager to a Job Candidate:
Sorry it took us so long to get back to you. We were flooded with resumes and I was out for a few days because my daughter was sick. Anyway, Your resume made the final 10, and after meeting three hours yesterday, we’ve decided we’d like to meet with you. What is your schedule like for next week? Can you
come in for an interview on June 25 at 3:00 p.m.? Please get back to us by the end of this work week and let us know if you will be able to attend. As you can imagine, this is our busy season.
Chapter 7 – Bad News Messages Sad face neon at the Independent art fair.
Write an email response to the customer below, denying his request for a new phone. (Hint: what is the
best approach for bad news messages? Inductive vs. Deductive?)
Your company markets a line of rugged smartphone cases designed to protect the sensitive devices from drops, spills, and other common accidents. Your guarantee states that you will reimburse customers for the cost of a new phone if the case fails to protect it from any of the following: 1) a drop of no more than 6 feet onto any surface 2) spills of any beverage or common household chemical 3) being crushed by any object of up to 100 pounds 4) being chewed on by dogs, cats, or other common household pets.
Jack Simmons, a rancher from Wyoming, emailed your customer support staff, requesting a reimbursement after he dropped his iPhone in his hog barn and a 900-pound boar crushed it in a single bite.
Requirements: Please make your initial post by Thursday so there are a variety of posts to reply to before the deadline. After your original post to the question/prompt, you are required to reply to at least two other students. In this discussion, please give your peers feedback about their writing.
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