Develop a strategy to improve a process of your choosing using the five phases laid out in the DMAIC method
In this project, you will develop a strategy to improve a process of your choosing, using the five phases laid out in the DMAIC method. All organizations are measured by some set of goals or objectives. These goals can be established by the owners, the stockholders, or the board of trustees. To achieve these objectives, the organization establishes a series of interconnected processes, which, if designed correctly, are capable of achieving the desired result. This is equally true whether in a college admissions office or in manufacturing. However, processes that are not designed correctly mean the desired result is often not achieved and entire organizations, as a result, may not measure up to the standards of all stakeholders. All processes contain opportunities for performance improvement that, if acted upon, can result in greater
efficiency for college students and manufacturers alike. Within Six Sigma, there are many improvement methods, of which the most common is DMAIC (Define, Measure, Analyze, Improve, and Control), which is a team-based approach to process improvement. In this project, you will develop a strategy to improve a process of your choosing, using the five phases laid out in the DMAIC method. The process you wish to improve could be something in your personal or professional life. This project will showcase your ability to apply the DMAIC phases to an actual situation. While you will not be required to follow through with the process improvement plan you design, you will still have the opportunity to identify the problem, select appropriate measurement techniques, determine appropriate analysis techniques, develop possible solutions, and outline a control plan. Your will document and submit your work in a clear and well-organized process improvement plan. The project is divided into four milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Three, Four, Five, and Six. The final plan will be submitted in Module Seven.
In this assignment, you will demonstrate your mastery of the following course outcomes:
- Articulate specific, measurable goals and objectives that address identified operational process problems within appropriate scope, resource, and timeline constraints
2.Determine the appropriate data analysis tools relevant to process improvement for identifying gaps in current and desired processes
3. Prioritize the most prominent causes of operational inefficiencies through an analysis of operational problems
4. Develop appropriate, feasible solutions that are strategically designed to solve the root causes of operational problems
5. Recommend basic quality tools for measuring the effectiveness of process improvement project outcomes
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