In this case study you will examine a case in which the DMAIC strategy was implemented for improving a process
Overview: In this case study, you will examine a case in which the DMAIC strategy was implemented for improving a process. You will then discuss why this approach was appropriate based on the facts of the case.
Prompt: Read the “Era of Quality at the Akshaya Patra Foundation” case study at the end of your textbook. Address the following:
1. Explain why using a DMAIC approach was appropriate in this situation based on the goals and objectives outlined for the project. Would another approach have worked?
Explain why or why not.
2. Discuss the challenges presented by the expansion plan, and how the DMAIC method was used to address these challenges.
Be sure to reference specific examples from the case and from your textbook or other authoritative sources to support your explanation.
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